vipdom is committed to protecting the personal information of every member. This Privacy Policy explains what data we collect, how we use it, and the rights you hold over your own information.
Every page and transaction on vipdom is protected by 256-bit SSL encryption, ensuring your data cannot be intercepted in transit.
We collect only the information strictly necessary to provide our services and comply with KYC obligations — nothing more.
vipdom does not sell, rent, or trade your personal information to advertisers or unaffiliated third parties for marketing purposes.
You have the right to access, correct, or request deletion of your personal data at any time by contacting our support team.
Member data is stored on encrypted servers with strict access controls, reviewed regularly by our security team.
You can unsubscribe from promotional communications at any time — simply contact support or use the unsubscribe link in any email we send.
This Privacy Policy ("Policy") describes how vipdom ("we", "us", "our", or the "Company") collects, processes, stores, shares, and protects the personal information of individuals ("you", "User", "Member") who visit or use the vipdom website and its associated services, including our sportsbook, online casino, live dealer products, and customer support channels.
By registering an Account on vipdom or by continuing to use our Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal information as described herein. If you do not agree with this Policy, you must discontinue use of the Platform immediately.
When you register an Account or use vipdom services, we collect the following information:
When you use the vipdom Platform, we automatically collect certain technical information:
We may receive additional information about you from third-party sources, including:
vipdom processes your Personal Data for the following lawful purposes:
vipdom processes your Personal Data on the following legal bases:
vipdom may share your Personal Data with trusted third-party processors who act on our instructions and are contractually bound to maintain confidentiality and implement appropriate security measures. These processors include:
We may disclose your Personal Data to regulatory authorities, law enforcement agencies, or courts when required to do so by law, court order, or in response to a valid legal process. We will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of vipdom's business assets, your Personal Data may be transferred to the successor entity. You will be notified of any such transfer and the applicable privacy terms of the acquiring entity.
vipdom does not sell, rent, or otherwise transfer your Personal Data to third parties for their own commercial or marketing purposes.
The vipdom Platform uses the following categories of cookies:
You can control and delete cookies through your browser settings. Please note that disabling certain cookies may affect Platform functionality. Continued use of vipdom after reviewing this Policy constitutes acceptance of our cookie practices.
vipdom retains your Personal Data for as long as your Account remains active and for a minimum of five (5) years following Account closure, in order to meet our AML, KYC, and regulatory obligations. Transaction records and bet history may be retained for up to seven (7) years where required by applicable law. You may request deletion of non-mandatory data by contacting our support team; mandatory regulatory data cannot be deleted prior to the expiry of the applicable retention period.
vipdom operates internationally, and your Personal Data may be processed on servers located outside Indonesia. Where data is transferred to jurisdictions that may not provide an equivalent level of data protection as Indonesia, vipdom implements appropriate safeguards — including contractual data protection clauses — to ensure your information remains protected.
You have the following rights in relation to your Personal Data held by vipdom:
To exercise any of these rights, please contact vipdom customer support at [email protected]. We will respond to all verified requests within thirty (30) calendar days.
vipdom's services are strictly for adults aged 21 and above. We do not knowingly collect Personal Data from individuals under the age of 21. If we become aware that a minor has registered an Account, we will immediately close the Account and delete all associated data. Parents and guardians who believe a minor has accessed vipdom should contact us immediately at [email protected].
vipdom employs industry-standard technical and organisational security measures to protect your Personal Data against unauthorised access, disclosure, alteration, and destruction. These measures include:
In the event of a data breach that is likely to result in a risk to your rights and freedoms, vipdom will notify affected members promptly and take all necessary remediation steps.
The vipdom Platform may contain references to third-party game providers or payment services. This Privacy Policy applies solely to data processed by vipdom. We are not responsible for the privacy practices of third-party services, and we encourage you to review their respective privacy policies before submitting any personal information to them.
vipdom reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated via email notification and a prominent notice on the Platform. The "Last Updated" date at the top of this Policy reflects the most recent revision. Your continued use of vipdom following any amendment constitutes acceptance of the updated Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your Personal Data, please contact vipdom's Data Protection team:
Our support team is available around the clock to help with data-related enquiries. You can also review our full Terms & Conditions or visit the FAQ for more information.